Return Policy
At Rogan, we value our customers and we strive for 100% quality. However, in the rare event that you receive defective product, the following steps should be taken to receive a refund or a product exchange:
Call 800-423-1543 or email sales@roganknobs.com to authorize the return of a defective product. You will be provided with a return authorization tracking number.
Return the defective product to:
Rogan Corporation
3455 Woodhead Drive
Northbrook, IL 60062
Attention: Quality Assurance
Please include a written description of the defect along with the return authorization tracking number. Also indicate whether you would like a refund or an exchange